Terms and Conditions - Garden Clearance Sanderstead

Welcome to Garden Clearance Sanderstead. By engaging our services, you agree to comply with and be bound by the following terms and conditions. Please read them carefully to ensure a clear understanding of our services and your obligations as a customer.

1. Definitions

Service Provider: Refers to Garden Clearance Sanderstead and its employees.
Customer: Any individual or entity that engages the services of Garden Clearance Sanderstead.
Services: The range of garden clearance and related services provided by Garden Clearance Sanderstead.

2. Services Provided

Garden Clearance Sanderstead offers comprehensive garden clearance services, including but not limited to:

Debris Removal: Clearing garden waste such as leaves, branches, and other organic materials.
Pruning and Trimming: Maintaining the health and aesthetics of plants and trees.
Disposal Services: Environmentally responsible disposal of garden waste in compliance with local regulations.

3. Booking and Payment Terms

All bookings for services must be made through our official channels. Upon booking, customers are required to provide accurate information to facilitate efficient service delivery.

3.1 Payment

Payment must be completed as per the agreed terms prior to the commencement of services. We accept various payment methods, including credit/debit cards, bank transfers, and other secure payment options.

3.2 Pricing

All prices are subject to change based on the scope of work and prevailing market rates. Customers will be informed of any price adjustments prior to service initiation.

4. Cancellations and Refunds

We understand that circumstances may change. However, cancellations must be made at least 24 hours in advance to avoid any cancellation fees.

4.1 Cancellation Policy

More than 24 hours notice: Full refund of any deposits paid.
Less than 24 hours notice: A cancellation fee may apply.

4.2 Refunds

Refunds will be processed within 14 business days of the cancellation request, subject to the terms outlined above.

5. Customer Responsibilities

Customers are expected to:

Provide accurate and complete information regarding the service location and specific requirements.
Ensure that access to the property is unobstructed for our team.
Secure any valuable or delicate items that should not be moved during the clearance process.

6. Service Provider Obligations

Garden Clearance Sanderstead commits to:

Deliver services in a professional and timely manner.
Use appropriate tools and equipment to perform the tasks efficiently.
Adhere to all local regulations and environmental guidelines during service delivery.

7. Liability Limitations

While we strive to provide exceptional service, Garden Clearance Sanderstead is not liable for:

Any pre-existing damages to the property unless caused directly by our negligence.
Loss or damage to items not explicitly agreed upon in the service contract.
Delays caused by unforeseen circumstances such as extreme weather conditions.

8. Governing Law

These terms and conditions are governed by and construed in accordance with the laws of the jurisdiction in which Garden Clearance Sanderstead operates.

9. Dispute Resolution

In the event of any disputes arising from these terms, both parties agree to seek resolution through mediation before pursuing legal action.

10. Amendments to Terms and Conditions

Garden Clearance Sanderstead reserves the right to modify these terms and conditions at any time. Customers will be notified of any significant changes, and continued use of our services constitutes acceptance of the updated terms.

11. Privacy Policy

Your privacy is important to us. We ensure that all personal information provided is handled in accordance with our Privacy Policy, which outlines how data is collected, used, and protected.

12. Acceptance of Terms

By engaging the services of Garden Clearance Sanderstead, you acknowledge that you have read, understood, and agree to be bound by these terms and conditions.

Final Notes

These terms and conditions are designed to ensure a clear and transparent relationship between Garden Clearance Sanderstead and our valued customers. If you have any questions or require further clarification, please refer to the relevant sections above.